Why you'll love the My Telstra app

Managing your Telstra services is easy in the My Telstra app. It's got everything you need in one place.

3 minute read

So many reasons to love the My Telstra app

Simplify your Telstra experience

Update your account, pay bills, monitor your data usage and get quick support - all from your phone. Plus, enjoy shopping and rewards with Telstra Plus. Everything you need is at your fingertips.

 

Seamless account management

My Telstra makes it easy to manage your account details. Whether you need to update your personal information, track your usage or view your billing history, the app provides all this information conveniently. You’ll also love additional features, like:

  • Viewing and downloading past bills
  • Setting up and managing direct debits
  • Updating your contact preferences.

 

Get your bills sorted

Manage everything from viewing and paying bills to downloading tax invoices and updating payment methods. Plus, with auto-recharge for prepaid services, you’ll never run out of credit. Simplify your bills by: 

  • Setting up recurring payments
  • Accessing detailed billing information
  • Receiving payment reminders.

 

Manage your services

Get data usage updates and notifications about service outages in your area, so you can stay up to date and connected without disruption. Other ways My Telstra helps bring everything together:

  • Managing multiple services from one account
  • Viewing and managing your plan details
  • Reporting and tracking service issues.

 

Help in an instant

Customer support is just a tap away because most questions can be answered right in the app. Need more help? Get in touch with customer support and be notified when they reply. We support you with: 

  • Live chat with support agents
  • Step-by-step troubleshooting guides
  • Answers to your most frequently asked questions. 

 

Shop and earn rewards

Browse and buy the latest devices and accessories from the My Telstra app. As a Telstra Plus member, you can access the Rewards store directly from the app. You'll earn points on every purchase and be able to redeem them for a variety of things including tech gadgets, tickets, accessories and other rewards. You'll also see your membership tier and get to explore exclusive benefits. Learn more about Telstra Plus. Other perks you'll love: 

  • View your points balance and transaction history
  • Explore exclusive member-only offers
  • Combine points and cash for flexible purchasing options. 

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Be rewarded with Telstra Plus

With Telstra Plus, getting started is easy and joining is free. We want to say ‘thank you’ to members for choosing us. Get access to rewards you’ll love, all in one place.

Learn more about Telstra Plus

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